FAQ

FAQ

PRODUCTS AND QUALITY

Awafood is committed to providing the highest quality seafood products. All of our products are produced in compliance with international standards such as HACCP, HALAL, BRC, IFS, ISO 22000, and ASC. We maintain a strict quality control process—from raw material selection, production, and packaging to the final inspection before delivery. By choosing AWAFOOD JSC, you are guaranteed fresh, safe, and reliable products.
All of our frozen products can be stored for up to 24 months at a temperature of -18°C. We use advanced freezing technology and specially designed protective packaging to ensure that our products maintain their best quality. Please note that upon receipt, products should be stored immediately at -18°C to preserve their quality.
We have exported to more than 12 countries worldwide, including destinations in Europe, the Middle East, Asia, and several nations in South America. With this experience, we are fully equipped to support and work alongside you throughout the process. We will have detailed discussions with you regarding the product specifications, quality standards, and import regulations of your country for the items you wish to purchase. Based on this, we will provide consultation. We only accept orders once we are confident that our products fully meet your country’s regulatory and quality requirements. This approach helps minimize risks and ensures a strong, long-term partnership between both parties.

MOQ, PAYMENT AND DELIVERY

Delivery time depends on the quantity of your order. For first-time purchases, it usually takes about 20–30 days. For repeat orders, the process is faster—typically around 18–25 days for a full 20ft or 40ft container.
We typically export full 20ft or 40ft containers due to the specific storage requirements of frozen seafood and agricultural products, which must be maintained at low temperatures (around -18°C). However, for new customers, we can support smaller minimum order quantities starting from approximately 2 metric tons, depending on the product type.
We accept payment by T/T (Telegraphic Transfer) and L/C at sight.
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